Property Manager – Savills

The successful candidate will be joining an established team within the property management department. Focusing on residential service charge management of a high profile residential portfolio, working closely with the Client Relationship Managers and Regional Facilities Managers to deliver a complete asset management service to a number of clients.

Key Responsibilities

• Ensure delivery of Property Management Services in accordance with Management Agreements and having regard to Industry Best Practice
  • Service Charge block management of a number of mixed use buildings.
  • Service charge budget management of blocks. This includes setting of annual budgets and agreement of budgets with clients and leaseholders.
  • Lessee notification and S.20 consultation with lessee’s regarding major works contracts.
  • Ensure that Health and Safety compliance is adhered to by the Regional Facilities Managers and Building Managers.
  • Management of site staff including carrying out annual appraisals within the timescales given and conduct regular one to one’s.
  • Keep the NOC up to date with any site staff changes.
  • Act as 2nd reviewer for expenditure invoices.
  • Be a point for escalation for leaseholder queries and more complex issues.
  • Review on a weekly basis open maintenance jobs and ensure these are closed out in accordance with KPI’s.
  • Quarterly financial reporting.
  • Quarterly site visit with Regional Facilities Managers.
  • Environmental performance reporting
  • Cross sell the skills and services of the other divisions to existing and potential clients.
  • Any other duties appropriate to this role, as required from time to time.
  • Attendance at client and residents meetings (may be outside of business hours)
  • Oversee insurance claims and ensure they are completed in a timely manner.
  • Assist with consultancy pieces
  • Set up and mobilisation of new sites as and when required
  • Assistance with new business pitches

Key Skills

They will have previous experience of working in a busy environment and be able to provide a high level of service to, and establish rapport with, clients, leaseholders and Savills’ colleagues.

• ATPI (AIRPM) or equivalent industry recognised qualification preferred
  • Proven residential service charge block management experience
  • Intermediate Microsoft Office knowledge
  • Excellent communicator and client relationship skills
  • Good time management and organisational skills
  • Strong commercial awareness
  • Excellent attention to detail skills
  • Good financial skills
  • Good team player